Security

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  twinflameandcompany · Member · Oct 18, 2018 at 1:34 am

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  I have noticed on line that it said my site is a scam. Have tried in the past and my account was hacked. How do I make everything private until finished and secure.

  Please help?

  The blog I need help with is: (visible only to logged in users)

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  torres126 · Member · Oct 18, 2018 at 5:32 am

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  Hi, http://twinflamecoaustralia.wordpress.com/ is already private for me. Where are you getting this information from of your site being a scam?

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  torres126 · Member · Oct 18, 2018 at 5:35 am

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  my account was hacked

  Just to add, if you believe that somebody has compromised your account or you are at risk of your account being compromised, changing your password to ensure it is a strong one is the best thing to do: https://en.support.wordpress.com/selecting-a-strong-password/

  I’d also suggest highly recommend using 2 Step Verification: https://en.support.wordpress.com/security/two-step-authentication/

  Consider disabling or changing your Post by Email address, but most importantly, ensure that nobody knows it: https://en.support.wordpress.com/post-by-email/

  Also, ensure you turn on two step authentication on your email – I can’t stress enough how important that can be, regardless of what other services you use. If you need help with doing that, let us know your email provider and we’ll try to assist.

  This will help keep your account very secure, but for this issue, I’m tagging WordPress.com staff to check for suspicious activity.

  Let us know if you have any further questions or issues. :)

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  gemmacevans · Member · Oct 18, 2018 at 8:57 am

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  Hi twinflameandcompany,

  I’ve checked twinflamecoaustralia.wordpress.com and I can’t see any issues with the way it is behaving or any concerning activity.

  Where are you seeing a message to say your site is a scam? Please make a screenshot of the information you are seeing and upload it to your Media Library so I can take a closer look.

  I see you have now enabled two step authentication — this is a great way to increase the security of your account. I strongly recommend printing a copy of the backup codes as they will be needed to access your account in the event your phone is lost.

  
  @torres126 — appreciate the extra information you added here :)