Security Breach

• 

  sunnanaseer06 · Member · Jan 18, 2020 at 5:59 pm

  • Copy link
  • Add topic to favorites

  Someone has hacked my wordpress.com account and set up a fake domain and charged me £33 for jetpack

• 

  staff-mckluskey · Staff · Jan 19, 2020 at 12:10 pm

  • Copy link

  Hi there!

  I don’t see any sites or charges under your account.

  If you’re not sure what site the charge is for, please search for it at https://wpchrg.wordpress.com/.
  You’ll be able to use the Contact Us link on that page to contact our billing support team directly for further help with this – to track down the transaction we’ll need to get some additional information from you which we cannot discuss here in the public forums.

• 

  karenlattfield · Staff · Jan 20, 2020 at 2:21 pm

  • Copy link

  Hi there,

  As you’ve reached out to us at Jetpack support mentioning the account in question we’ve been able to respond via email so I will close this support thread.