Security warning when user clicks on link to reset password
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We have had a couple of instances when users have tried to reset their password. They receive the email from our site but when they click on the link in the email, they ser a not secure warning their browser.
WP.com: Yes
Jetpack: No
Correct account: YesThe blog I need help with is: (visible only to logged in users)
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Hello,
Thank you for reaching out, I understand that you’re experiencing issues. However, it appears that your site isn’t hosted on WordPress.com. Due to this, our capacity to investigate or assist with issues on sites not hosted by us is limited.
WordPress.com is a managed hosting service that allows you to create your own websites. We offer a variety of plans, each designed to fit different needs – from personal blogs to small businesses and online stores. With WordPress.com managed hosting, you get access to hundreds of themes for your site, as well as useful features like email & live support, Jetpack essential features, pre-installed SSL certificates and more. You can find more about our hosting service here: https://wordpress.com/hosting/
If you’re interested in partnering with WordPress.com for your hosting needs, we offer an easy-to-use migration plugin that will help streamline the process. After successfully migrating your site to WordPress.com, we will be able to investigate and resolve issues like the one you’re currently facing.
The Move to WordPress.com plugin allows you to start migrating a self-hosted WordPress site to WordPress.com directly from the self-hosted site. Prerequisites The Move to WordPress.com plugin installed on your self-hosted WordPress site. All incompatible plugins deactivated on the self-hosted site. ✅ There is no need to create a site on WordPress.com before you get starOn another note, since you’re currently using the open-source version of WordPress, you can seek assistance for the issues you’re experiencing on the community support forums. The volunteers and contributors there can provide you with insights and help that are specific to the open-source version of WordPress. Here’s the link to the forum: https://wordpress.org/support/forum/how-to-and-troubleshooting/
I hope this information is helpful and points you toward the resolution you need.
Best regards.
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