See below.
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How do I contact a live person at WordPress? I need to delete a site NOW. I did a test site for my client that is showing up, “www.businessname.wordpress.com” and I don’t know if I can delete that site if she decides to continue with a WordPress site that is “www.businessname.com” without “wordpress” in the URL. Will she be able to have a site with her business name in it and without the “wordpress” part or will she be unable to use her business name at all? This is critical. Please respond asap.
The blog I need help with is: (visible only to logged in users)
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Hi there. If you have an existing site at businessname.wordpress.com, and you want businessname.com to point to it, you can purchase the Domain addon.
If you are worried that deleting businessname.wordpress.com will affect your existing site that is at businessname.com, don’t. It will only prevent you from using businessname.wordpress.com again.
It appears that the WordPress.com site associated with your username, http://mcdonoughink.wordpress.com/ is set to forward to http://mcdonoughink.com/, which is hosted on another server.
If you Delete your wordpress.com site, http://mcdonoughink.com/ will be unaffected, however the wordpress.com address will no longer forward to it.
If you wish to delete the wordpress.com blog, please follow the directions at http://en.support.wordpress.com/delete-site/
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PS: Just a couple of things to point out.
There is no live support for WordPress.com, but there are plenty of volunteers and staff members here to help answer your questions in the forums.
Second, please make sure when you submit a question, that you use a descriptive title (something other than “See below.”). This helps us make sure the right person sees your question and answers it.
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Thank you for your replies. I’m glad to hear there are plenty of volunteers and staff to help me out here. The site in question is kidz engineering101.wordpress.com, not mcdonoughink.com. I do have another question: When I click on Delete Site, a page opens that shows the heading, “Delete Site” but does not show me the submenu with the option to permanently delete the site. There are only 2 paragraphs, the first re the necessity of going to the domain manager if I want to delete a site if it has a domain registration upgrade; the second paragraph says I can make the site private, with a link to the page about how to do that. I don’t want to make it private. I want to delete it permanently, as in your instructions. Please tell me how to get to that page. Thanks very much for your quick reply.
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This is important detail: the site I want to delete appears as a blog under my domain name, mcdonoughink.com, but can be accessed by going to kidzengineering101.wordpress.com. How do I delete the blog without deleting my site domain? Thanks again.
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You will need to remove the domain forwarding from the site before you can delete it from your wordpress login. This won’t affect your site at mcdonoughink.com, as WordPress.com is only forwarding to it, not actually hosting it.
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I’m sorry to be a nuisance if I have become one. I still need your advice. According to WordPress, the site, kidzengineering101.wordpress.com, has been deleted, and is no longer in use. However, when I do a Google search for kidz engineering, it comes up in the SERP. Please be patient with me a little longer and help me through this process. Thanks.
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Deleting a blog doesn’t remove it from Search Engine results.
However, It appears that the site hasn’t been deleted, as kidzengineering101.wordpress.com is still accessible.
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IMPORTANT NOTE: Deleting either a blog or blog content does not remove it from the SERPs (search engine page results). Google and Bing only clear their caches of deleted indexed content that produces a 404 (page not found) every 3 – 6 months.
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Thanks to you both for your replies. As to your first comment, Andrew, I got an email confirmation from WordPress that the blog had been deleted and kidzengineering101.wordpress.com is no longer available. Below is the WordPress message field:
Delete Site
Thank you for using WordPress.com, your site has been deleted. Happy trails to you until we meet again.
As to the second issue of search engines continuing to show the blog until cache is cleared, even though its site has been deleted, is there a way to contact the search engines directly or else do something on WordPress to prevent that blog from ever appearing?
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is there a way to contact the search engines directly or else do something on WordPress to prevent that blog from ever appearing?
No. All search engine issues are between the blogger and the search engine and the Google URL removal tool cannot be used for this purpose.
http://en.support.wordpress.com/search-engines/
http://support.google.com/webmasters/bin/answer.py?hl=en&answer=1269119 -
Deleting the site was the WORST option to do – should have deleted all the content – then left a single Post that says this was a test site and the real site is at — put a link to the real site – or purchase the site redirect to send all traffic to the real site –
If I was your client I would be asking for serious money back once I figured out what you did to my SEO for the next way way months –
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Thank you auxclass for your very helpful reply. Had you chimed in sooner, I might have used your advice. I’m trying to resolve a problem here and don’t need you to tell me what I should have done. I went to the WordPress help forum to get recommendations long before I deleted the site, but I was not discouraged from deleting the site, nor told before the deletion what the consequences would be. Big help.
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Didn’t you see this response to your earlier thread? https://en.forums.wordpress.com/topic/delete-a-site-with-wordpress-in-url-without-deleting-sites-business-namecom?replies=2#post-1255311
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Yes, that’s why I deleted the site. It didn’t say the site would still turn up in SERPs until they cleared their caches. Otherwise I wouldn’t have deleted it. Did I miss something in the fine print about the continued occurrence of the site in SERPs? Honestly, I’m trying to figure this out.
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I provide that message I posted above at https://en.forums.wordpress.com/topic/see-below-4?replies=15#post-1256031 voluntarily. There is nothing in WordPress.com support documentation as it is not a WordPress.com issue. All search engine issues are between the blogger and the search engines. http://en.support.wordpress.com/search-engines/
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