Selecting Plans In INR To Upgrade But Payment Is Asked In USD

  • Unknown's avatar
    javadevtechs · Member ·

    Hi,

    I am trying to upgrade to Business plan. While selecting the plan, it is in INR(India) but when trying to proceed for the payment it is in USD.

    Would appreciate for quick help if you can sort it so that I can upgrade the plan in INR.

    The blog I need help with is: (visible only to logged in users)

  • staff-oikake · Staff ·

    Hi there,

    I’ve already updated the currency of your account from USD to INR. You should now be able to upgrade your plan in Indian rupees.

    Please refresh your page and proceed with the upgrade process.

    If you encounter any further issues or need additional assistance with upgrading your plan or anything else, feel free to let us know. We’re here to help!

  • Unknown's avatar
    javadevtechs · Member ·

    Thanks a lot I was able to buy the subscription!

    However after upgrade I noticed following observations as of now and need help –

    1. For staging site I am seeing – “Unable to create a new staging site. There is a site connection issue. If the issue persists, please contact support.”
    2. I was having around more than 800 post views count in Blog stats block and now it is zero.
    3. Jetpack search is also gone.
  • robertghetau · Staff ·

    Hey,

    Thank you for raising these with us!

    1. I reviewed your website and was able to create a staging site.
    2. Could you contact us through our live chat so we can take a closer look at this, please? Also, feel free to share a screenshot of what you’re seeing.
    3. The Jetpack Search option is already available under Jetpack > Search in your dashboard.

    We’ll be happy to guide you through any follow-up questions, so don’t hesitate to write to us! :)

  • Unknown's avatar
    javadevtechs · Member ·

    Thanks @robertghetau !

    1. Yes I do see the staging site. Will contact for any issue if occurs.
    2. Now this is working and I am able to see the stats.
    3. Yes, JP search is there now.

    Thanks again!

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