send mail error

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  zukisanante · Member · Jun 6, 2021 at 11:55 am

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  I have installed the SMTP plugin to check mail but Google also fails to grant permission. Is there anything I can do to be able to allow my contact form to send emails again

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  kokkieh · Staff · Jun 7, 2021 at 10:20 am

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  Hi there,

  Your site is not hosted on WordPress.com, but using the open source WordPress.org software at another hosting provider.

  Please contact support for the plugin you’re using directly for help with this.

  For general help with the version of WordPress you’re using, you can ask the WordPress.org community over at https://wordpress.org/support/forums/

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  zukisanante · Member · Jun 7, 2021 at 7:36 pm

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  Hello,

  Thanks a lot for your quick response and now will do exactly that.

  KR,

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  zukisanante · Member · Jun 7, 2021 at 7:40 pm

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  Oeps I forgot to mention that this is a different website that I’am building with paid Elementor “Elementor Pro” and the link to it is http://www.itbsantwerpen.be/.
  Can you please confirm that this is also here the case?

  I thank you!

  Kr,

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  staff-ozmodiar · Staff · Jun 7, 2021 at 9:20 pm

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  http://www.itbsantwerpen.be/ is also not a WordPress.com site and is indeed a site built with the open-source WordPress software from WordPress.org.