Send us a contact request

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  togsblog · Member · Feb 9, 2015 at 1:41 pm

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  It says on the Support Page, but no way to send a contact request, not very bloody helpful I am trying to renew a wordpress premium, that expires tomorrow but there is now link in the store to upgrade. Not Funny, Not Very helpful

  The blog I need help with is: (visible only to logged in users)

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  raincoaster · Member · Feb 9, 2015 at 2:28 pm

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  Then, should we not help you?

  Upgrades have to be renewed by the account which originally purchased them. Anything else requires staff intervention. I will flag this for their attention.

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  jeremeylduvall · Member · Feb 9, 2015 at 8:37 pm

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  Hi @togsblog,

  It looks like your upgrades have already been renewed. Just a note for future reference, you will need to be logged into the account that currently owns the upgrades to renew them.

  Let me know if you need anything else!

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  togsblog · Member · Feb 9, 2015 at 8:38 pm

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  Yep managed in the end to do it, thanks everyone.

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  jeremeylduvall · Member · Feb 9, 2015 at 9:58 pm

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  Great to hear!

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  irene4676 · Member · Mar 17, 2015 at 10:59 pm

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  Please, I need help renewing a domain that expired.
  friendsofbelding.com
  no link to renew in my upgrades

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  raincoaster · Member · Mar 18, 2015 at 12:25 am

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  Doesn’t look like you registered it through WordPress.com. Contact your web host or the company from which you bought the domain.

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  jeremeylduvall · Member · Mar 18, 2015 at 4:59 pm

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  Hi @irene4676,

  It looks like the domain is available for registration:

  http://who.is/whois/friendsofbelding.com

  If you’d like, you can register it on your WordPress.com site following the steps here:

  Register a New Domain

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  irene4676 · Member · Mar 18, 2015 at 5:01 pm

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  But would I be able to get all the content back that was on it? Don’t want to rebuild the site again

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  jeremeylduvall · Member · Mar 18, 2015 at 5:37 pm

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  All of the content still exists at the default .wordpress.com URL where the domain was originally purchased (friendsofbelding.wordpress.com).

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  irene4676 · Member · Mar 18, 2015 at 5:39 pm

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  Thanks!

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  irene4676 · Member · Mar 18, 2015 at 5:39 pm

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  Thanks!

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  irene4676 · Member · Mar 18, 2015 at 5:39 pm

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  Thanks!