Senior fraidy-cat needs help.

  • Unknown's avatar
    kvalentine4 · Member ·

    My site shows 3 themes need to be updated. I use Matala theme. To the best of my knowledge, I am not using any of the 3 listed as needing updates. Why should I update them? Afraid they will make my site go wonky. Also just downloaded Wordfence and have a host of ‘Critical’ issues listed now, don’t know if I should delete those or not. They say ‘This file is a PHP executable file and contains an eval() function and base64() decoding function on the same line. ‘ ‘This is a common technique used by hackers to hide and execute code.’ Should I delete them? Thank you, Fraidy Cat

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member ·

    You can on have single theme on any wordpress.COM hosted site like http://holyandnotsomuch.wordpress.com/

    We provide support only for wordpress.COM hosted sites and your site is not among them. Our support docs do not apply to
    (1) local installs of wordpress.ORG software on your own server or
    (2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.

    Also, note that we do not provide Jetpack support https://jetpack.me/support/ for sites linked to wordpress.COM accounts with the Jetpack plugin.

    You are posting to the wrong support forum.

    WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

    As you are referring to a site that is not hosted here, if you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right-hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
    Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
    WordPress.org support docs are at https://codex.wordpress.org/Main_Page
    See also https://apps.wordpress.org/support/

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