Separate Account Holder from Billing Person during Woocommerce Checkout

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  uncoverforensics · Member · Mar 23, 2024 at 3:50 pm

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  My website sells online courses for professional development. Consequently, all products are digital goods. Additionally, almost all of the people purchasing my digital products are doing so on behalf of someone else. For example, person A works in accounting and is purchasing the product for person B who is an employee. This means that person A needs to be able to enter their billing information and credit card, and additionally receive the receipt for the purchase. And person B needs to have the product associated with THEIR email address, so that when they log into their account they can see it.

  Has anyone figured out how to modify the checkout page to allow for this? Thank you.

  The blog I need help with is: (visible only to logged in users)

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  darusja · Staff · Apr 11, 2024 at 8:42 am

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  Hi there!

  Thank you for your patience! You will get the answer much quicker if you use the options designed for users on your plan – email and chat https://wordpress.com/en/support/live-chat/

  This means that person A needs to be able to enter their billing information and credit card, and additionally receive the receipt for the purchase. And person B needs to have the product associated with THEIR email address, so that when they log into their account they can see it.

  To accommodate the scenario you’ve described, you’ll want to modify the checkout process so that the purchaser can specify a different user to receive the product. Since you’re selling digital goods, this typically involves granting access to an online course or downloadable content.

  You can achieve this by using a combination of custom checkout fields and a system to assign the purchased digital goods to the specified recipient’s account. Here’s a rough outline of steps that could be taken to implement this solution:

  1. **Add Custom Checkout Fields**:
     – Use a plugin like “WooCommerce Checkout Field Editor” to add custom fields to the checkout process.
     – Add a field for the recipient’s email (Person B’s email).

  2. **Save Custom Fields**:
     – Use built-in WooCommerce hooks to save the custom fields with the order metadata upon checkout.

  3. **Assign Product to the Recipient’s Account**:
     – Create a system that assigns the purchased digital product to the recipient’s account based on the email address entered during checkout.
     – This will often involve writing custom PHP code that utilizes WooCommerce hooks.

  4. **Update Email Notifications**:
     – Customise WooCommerce’s email notifications so that:
       – The purchase receipt is sent to Person A (the person who paid for the order).
       – Product access information (e.g., course enrollment confirmation) is sent to Person B (the recipient).

  It will likely require some coding. If you are not familiar with programming in PHP you may like to get an external developer support, you can search for the right person here https://www.codeable.io/

  Alternatively, we offer a service for customers who would prefer to hire an expert to build an entire WordPress.com site for them. If this is something you’d like to explore you can visit this page:
  https://wordpress.com/built-by-wordpress-com/

  If you have additional questions I recommend starting a chat with our experts https://wordpress.com/en/support/live-chat/