seriously there is no customer support?
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i have some billing related questions. i can’t believe i am paying for this service and can’t submit something directly to wordpress!
The blog I need help with is: (visible only to logged in users)
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I too have some account problems. They told me my domain was being automatically renewed in August. It never was. I was never automatically charged. Now my domain has disappeared, and when I try to use or re-set my password, I get into pass-word reset prison, an endless maze of being told to enter my password in order to re-set it. Anyway, I NEED to contact a responsive entity at WordPress and cannot find one. The domain I’ve lost is writerschoices.com Help!
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I did post the question but have not seen any answer yet. Shouldn’t have to rely on the community to answer BILLING issues.
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smilesaversdentistry – thank you for your patience during the holiday period, while one-on-one support has been closed temporarily.
I’ve answered your question here:
https://en.forums.wordpress.com/topic/renewal-question-2?replies=3 -
writerschoices – I will reply in your thread here:
https://en.forums.wordpress.com/topic/renew-an-expired-registration
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