Server Error

  • Unknown's avatar
    allreviewwebb90af9dfd5 · Member ·

    Hi,

    I am unable to restore my site. Its currently facing server error issues. Kindly help.

    Thanks
    Nitin

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • aleone89 · Staff ·

    Hey there,

    To confirm, do you need help with: allreviewweb.com?

    If yes, this site isn’t hosted with WordPress.com so our support overall is limited in this instance, but if it were hosted with WordPress.com, where updates are run automatically, we’d be more than happy to help.

    To explain, there’s two types of WordPress. The first is WordPress.com, where we provide daily backups, automatic updates, a 24/7 support service and an optimised version of WordPress. The second is self-hosted WordPress, where the free open source version of the software is installed onto a server.

    More on the differences can be found here: https://en.support.wordpress.com/com-vs-org/

    It’s possible to migrate the site over to WordPress using our migration plugin: https://wordpress.org/plugins/wpcom-migration/ and the site would need to be on the business plan.

    I hope this helps.

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