Server error 500 at oneblog.soulutions.one

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  soulutioner · Member · Jul 11, 2017 at 1:54 pm

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  I have a white site, the blog is totally down and it seems it has to do with a contact form, but I cannot even open my dashboard to remove the pluggin. Any ideas?

  The blog I need help with is: (visible only to logged in users)

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  garysixtyeight · Member · Jul 11, 2017 at 2:01 pm

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  Hi there,

  Try using ftp or your host’s control panel to delete the contact-form-7 folder from /wp-content/plugins/

  That should allow you to regain access to the admin.

  If it doesn’t, or if you can’t delete the folder, please try contacting your host or posting your question in the WordPress.org support forums.

  The forum you’ve posted this thread in only provides support for sites hosted here at WordPress.com. As your site is not hosted here, we can not provide support for it.

  To learn about the differences between the two versions of WordPress (.com vs.org), please see this guide.

  Good luck!