server error in survey blog

  • Unknown's avatar
    juniorreader · Member ·

    There is a server error on our WordPress blog survey.
    We are a team of grad school students. We are trying to do a project for a class.
    But the servey stopped working for some reason. Says SERVER ERROR. PLEASE TRY AGAIN. For 3 hours now.
    Please advise,
    thank you for your time

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    amirudra789 · Member ·

    Hello

    I have checked your site and I don’t see any server error there, Could you please let us know where you see the above error so we can assist you better.

    Regards:

  • Unknown's avatar
    juniorreader · Member ·

    hello it is in the feedback page I quickly removed it to google survey so that we lost a lot of feedback replies:
    here is the link: of the survey giving server errors. it has been like that since 4hours or so

    https://juniorreader.wordpress.com/feedback1/

    thank you for your help and reply

  • staff-blorbo · Staff ·

    I saw no issue submitting answers to these.

    First, please make sure that your browser is up to date: https://browsehappy.com/

    If it is not, please try updating your browser or switching to a different browser.

    If it is, please do these two things:

    1. Try clearing your browser’s cache and cookies.

    2. Try with all browser extensions or add-ons temporarily disabled.

    Please let us know how each step goes for you, and which browser (and version of) you’re using if you’re still having trouble.

  • Unknown's avatar
    juniorreader · Member ·

    thank you started working by itself after I spoke to survey customer help too.
    Although I do not trust that might happen again we chose to direct to another market research form.

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