Server Error Message

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  thtfangirllife · Member · Nov 7, 2022 at 8:26 am

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  I’m trying to upload photos to a page and am getting this message:

  The server cannot process the image. This can happen if the server is busy or does not have enough resources to complete the task. Uploading a smaller image may help. Suggested maximum size is 2,560 pixels.

  The image is smaller than this, and I don’t know why I’m not able to upload them. I’m also not able to save the page.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-totoro · Staff · Nov 7, 2022 at 6:43 pm

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  Hi there,

  We can’t help directly because we don’t host thatfangirllife.com on our WordPress.com managed hosting. As a result, we can’t take a closer look at your site.

  Instead your host (GoDaddy) uses the open-source variant of the WordPress platform (sometimes called “WordPress.org”) which functions differently than what we offer here on WordPress.com.

  The good news is that help is available here at the open-source WordPress forums: https://wordpress.org/support/forum/how-to-and-troubleshooting/

  The folks in that forum are more familiar with these kinds of issues and are in the best position to help. Thanks!