server IP address could not be found

• 

  1rubbergoose · Member · Oct 15, 2020 at 1:09 am

  • Copy link
  • Add topic to favorites

  The server IP address could not be found for my website, and I keep trying to launch my website, and it just keeps saying this.

• 

  staff-ozmodiar · Staff · Oct 15, 2020 at 4:03 am

  • Copy link

  What is the URL of the site you are trying to launch? We’ll be happy to take a look.

• 

  1rubbergoose · Member · Oct 16, 2020 at 12:36 am

  • Copy link

  kemoniem.com

• 

  staff-totoro · Staff · Oct 16, 2020 at 2:03 am

  • Copy link

  The site kemoniem.com appears to be a self-hosted WordPress (also called “.org”) site hosted on Bluehost, and not a site hosted on our WordPress.com service.

  You can confirm here: https://gwhois.org/kemoniem.com+dns

  Because of this, we don’t have direct access to your site (we can only access sites hosted here on WordPress.com directly) but you can contact your host’s support team for more assistance, as they are the controlling registrar for kemoniem.com

  Hope that points you in the right direction!

• 

  1rubbergoose · Member · Oct 17, 2020 at 8:19 pm

  • Copy link

  thank you so much !