Server is down, website can’t be accessed

  • Unknown's avatar
    ysyvonnelorraine · Member ·

    Hello,
    I’m trying to access my website, La-speranza.com, and it says it cannot open the page because the serve stopped responding. I also can’t log on to edit it. Any ideas?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hi there!

    We are unable to help because we don’t host your site directly on our WordPress.com managed hosting. Instead, your site is hosted with a different provider on a separate host, and we’re unable to access your site’s backend to take a closer look. But I can get you pointed in the right direction.

    Since it sounds like you’re having server issues, you should reach out to your host for help with this issue. Since they’re hosting your site’s files, they also have access to those files and are the best ones to help you with this issue. It looks like your site is hosted with Bluehost – you can reach their support here:

    https://www.bluehost.com/contact

    I hope this points you in the right direction.

  • The topic ‘Server is down, website can’t be accessed’ is closed to new replies.