Serveur planté avec ce code 248855541/server
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Hello, suddenly my website failed and I have this error code 248855541/server.
I don’t know what to do.
The blog I need help with is: (visible only to logged in users)
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Hello @jeronesan,
I checked your site lesmotsdelamusique.fr, and I can see it’s showing a Fatal error. That’s most likely happening because of a conflict with the Code Snippets plugin.
Your site isn’t hosted here at WordPress.com, it’s a self-hosted WordPress site currently hosted with Infomaniak Network SA. You can also confirm those hosting details anytime using our Site Profiler tool here: https://wordpress.com/site-profiler/lesmotsdelamusique.fr
The next step is to reach out to your hosting provider, as they’ll be able to help you with the conflict test and deactivate the plugin causing the issue to get your site back online.
To clarify, while your site does use WordPress software, WordPress.com support is specifically for sites hosted on WordPress.com. You can read more about the differences here: https://wordpress.com/support/com-vs-org/
On another note, if you’d like a more managed hosting experience in the future, we offer free migrations to WordPress.com, along with 50% off the first year on our Business plan (normally a $500 migration fee). You can read more about that option here: https://wordpress.com/support/request-a-free-migration/
Let me know if you’d like to explore that option, or if there’s anything else I can help clarify!
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We can’t help as that site isn’t running on the wordpress.com platform. The error is caused by the Divi theme. You must contact their support.
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