Services not reconnected
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Last night, the three month plan expired. I paid $90 to renew it for another three months. The service has never came on. It’s like it never received my payment. I showed proof that I paid the $90 from my bank account and I still don’t have services it’s never taken this long and I’m trying to figure out what the problem is.
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WordPress.com doesn’t have a three month plan, we only offers plans on a yearly or monthly base.
What site are you talking about and are you sure you paid those $90 to wordpress;com?
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Hi, @malissaplowden! Thanks so much for letting us know about this. As staartmees mentioned, we don’t offer three-month plans, and I couldn’t find any active subscription on your account. If you could share the domain name of your site, we can take a closer look. Also, if you need help with a purchase made on WordPress.com, feel free to email us directly at help@wordpress.com and we’d be happy to assist you further from there.
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