Setting up a website

  • Unknown's avatar

    Hi. I am trying to pay to set up a website on wordpress. The site keeps saying for me to enter a valid post code. I live in Ireland and we don’t use post code. Is there a way around this?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hey there!

    WordPress.com does require a valid postal code to purchase a plan. I’ve found an earlier thread where one of or Happiness Engineers @kokkieh posted this:

    Our system is expecting a postal code similar to the UK system – three characters, a space, followed by another three characters. There’s no way just the number 8 would be accepted by our system.
    You should be able to find the correct code for your address here:

    https://finder.eircode.ie/#/

    Please try to to find a working code with that site and let us know if that works for you!

  • Unknown's avatar

    Hi there,

    I’m sorry to hear you’re having trouble! I can see that this post is tagged for our Happiness Engineers to take a closer look.

    In the meantime, maybe I can help! Can you walk me through the exact steps you are taking? Are you trying to move to a paid membership? Which one? Can you please include a screenshot of the error are seeing so that I can take a closer look?

    Thank you for your help and patience!

  • Unknown's avatar

    Hello there,

    I’m tagging your post modlook since I think you’ll need staff to help with this billing issue.

    Sarah

  • Unknown's avatar

    Hello there,

    I’m tagging your post modlook since I think you’ll need staff to help with this billing issue.

    Sarah

  • Unknown's avatar

    Hi everyone. Thanks for the help. I was able to sort it out using the Eircode finder. Thanks for the tip and the prompt response.

  • Unknown's avatar

    Hi diarmuidfitzgerald,

    I’m pleased to hear you’ve got this sorted now. Your plan includes email and Live Chat support which you can access from this page:

    http://wordpress.com/help/contact

    Thanks!

  • Glad you got this sorted, Diarmuid!

    I’m from Ireland as well and the government introduced postcodes a few years ago… although they are seldom used. The only time I use mine is when filling in online forms that demand a postcode… like this one :)

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