Setup or link an existing PayPal account in WooComerce to enable refunds

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  zamanidesign · Member · Jan 2, 2020 at 8:35 pm

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  After successfully linking my PayPal account to my Managed WordPress Site through WooCommerce, I am not able to issue refund via PayPal Checkout. Below is the error message I get when I attempt to send a refund:

  ‘[PayPal error (10002): An error (10002) occurred while processing your PayPal payment. Please contact the store owner for assistance.]’

  Can you please help.
  Thank you

• 

  kokkieh · Staff · Jan 3, 2020 at 10:45 am

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  Hi there,

  Please contact WooCommerce support directly for help with this at https://woocommerce.com/contact-us/

  We can only help with sites hosted on WordPress.com in this forum.