Sharing Feature not working AGAIN!

  • Unknown's avatar

    Why are my posts not being pushed to my Facebook and Twitter accounts? I have deleted and re-connected my settings multiple times. It works for a while, then suddenly stops working without warning. This is one of my greatest aggrevations with WordPress. AAAGHHHHH!

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Why are my posts not being pushed to my Facebook and Twitter accounts? I deleted and re-connected my settings multiple times. It works for a while, then suddenly stops working without warning. This is one of my greatest aggrevations with WordPress. AAAGHHHHH!

  • Unknown's avatar

    Hi there!

    I know this can be really frustrating. I’m happy to help you out. I see that Elizabeth was helping you with this issue last time. I have a couple of questions so that we can troubleshoot this.

    It looks like you’re using an older version of Internet Explorer. You can check this by visiting:

    https://www.whatismybrowser.com/

    Can you update your browser? Or try another browser that is up to date, like Firefox or Chrome. You can see the current versions of these browsers here:

    http://browsehappy.com/

    Next, can you walk through the steps that Elizabeth gave you last time:

    Next time you’re ready to publish a post, please click the small ‘edit’ link next to where your publicize connections are listed in the Publish module as shown in this screenshot here:

    http://en.support.wordpress.com/publicize/#using-publicize

    Take note of whether those boxes are checked or not. Then, if they’re not checked, check them, publish the post, and then let me know: (a) whether they were checked to begin with; and (b) whether the posts published to your social networks this time.

    And let me know the results. This is just gathering some information that will help with troubleshooting this issue. You will not have to do this every time you publish a post.

    Looking forward to your reply!

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