Shipping address and billing address are different

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  yk3360765 · Member · Jul 11, 2021 at 10:44 am

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  hi

  In my website, it’s an e-commerce website. Every time a customer places an order, they need to fill in shipping address and billing address.

  Every time I receive the order information, I will find that the addresses of shipping and billing are different. Every time there is a problem with the order, the address of state in “shipping address” is wrong, and it will become Florida

  Of course, this happens occasionally, but I don’t know how to solve this problem. I hope I can get help. Thank you

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  deancroyal · Staff · Jul 11, 2021 at 4:24 pm

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  Hi there – Could you pass us the URL of the site you need help with? As well, we’ll need the eCommerce software you’re using. For instance is it WooCommerce? Thanks!