Shipping charges not showing

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  anithasugu · Member · Nov 17, 2022 at 10:44 am

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  Shipping charges are not showing on the woocommerce checkout page. I have tried to change the settings of shipping zones and shipping options but it is still not working. Please help with this

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Unknown

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  staff-zinnia · Staff · Nov 17, 2022 at 5:50 pm

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  Hi there –

  What’s the URL of the site in question? Please share that information so we can take a closer look.

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  anithasugu · Member · Nov 18, 2022 at 1:38 am

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  Website URL is http://www.ttponlinestore.com

  Please help.

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  aleone89 · Staff · Nov 18, 2022 at 8:52 am

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  Hello there,

  This site is not hosted with us on WordPress.com, but using the open source WordPress software at another hosting provider. This is a bit different to a site hosted on WordPress.com. You can read about these differences here: https://en.support.wordpress.com/com-vs-org/

  I would recommend checking out this shipping set up guide here: https://woocommerce.com/document/setting-up-shipping-zones/ to make sure everything is as it should.

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  anithasugu · Member · Nov 18, 2022 at 1:49 pm

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  Hello,

  I have followed everything mentioned in the shipping setup guide (https://woocommerce.com/document/setting-up-shipping-zones/)
  but still, the shipping charges are not displayed on the checkout page.

  Please help me with this issue.

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  staff-zinnia · Staff · Nov 18, 2022 at 3:39 pm

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  Thanks. You might need to use a different browser or incognito mode to see the changes on the front end of the site. Give that a try. Otherwise, if you’ve configured the shipping zones but they’re still not working properly you should reach out to the WooCommerce team directly. They can help you with more in depth trouble shooting. https://woocommerce.com/contact-us/