shipping is double or triple on multiple buys

• 

  hifimaniaco · Member · Jun 2, 2021 at 4:02 am

  • Copy link
  • Add topic to favorites

  Shipping is being calculated based on one item but if customer buys 2 or more items the shipping doubles or triples and calculates the shipping as if each item is being shipping individually, when they are so small I can fit multiples in 1 box. It’s over calculating and deterring customers from ordering.

• 

  kokkieh · Staff · Jun 2, 2021 at 6:56 am

  • Copy link

  Hi there,

  Your site is not hosted on WordPress.com, but using the open source WordPress.org software at another hosting provider.

  Please contact support for the ecommerce/shipping plugin you’re using directly for help with this.

  For general help with the version of WordPress you’re using, you can ask the WordPress.org community over at https://wordpress.org/support/forums/