shipping label issue

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  hoschnorth · Member · Apr 30, 2020 at 4:04 pm

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  Hi! I had a recent order on my web site and I purchased a shipping label from you. the first one I purchased printed out miniature (way too small for the PO to accept. the tracking for the bad label is 9400136205309587476047 I can’t use that label and didn’t see an option to print it again- so I purchased a new one. Can I be refunded for the label that is unusable?

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  supernovia · Staff · May 5, 2020 at 10:34 pm

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  Hi @hoschnorth, I don’t believe this was purchased from us directly. You’ll want to contact the shipping provider. Good luck!