Shipping Location Not Updating
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Hello,
When a user tries to update the shipping for a new product that I am shipping myself, it does not update the shipping location for the user if they are out of California. Someone from texas tried and it doesn’t work. The product is this one here https://calmswings.com/index.php/product/the-tradition-golf-hat/
Any ideas? I have the shipping settings set for USA as the region, but I’m wondering if since most of the other products are shipped through Printify, if that could be conflicting with the Woocommerce shipping?
The blog I need help with is: (visible only to logged in users)
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Howdy –
Thanks for getting in touch. Unfortunately, the site is not hosted on WordPress.com which means I don’t have any access to help you troubleshoot things further.
Looking at that site I can see it’s hosted on Hostgator. There’s a volunteer network available for folks who run their own WordPress installations, which is how you’re set up. That is available at https://wordpress.org/support/forums/ Otherwise, you can contact the WooCommerce team directly via https://woocommerce.com/contact-us/
On WordPress.com our team offers a managed hosting environment. This means that we handle all the back end details of the site. Things like back ups, updates, security, spam, seo, ssl, mobile optimization, top notch hosting specs, and sorting out any errors or bugs that pop up along the way. When you run a stand alone WordPress installation, like what y’all have set up, then all of those details fall on to you – so instead of being able to focus on content you spend a ton of time and frustration fixing these sort of issues.
If a managed environment feels better for this project then we can help you set up that store on our system here – that can happen on our business plan.
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