Shipping Rates
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We have different shipping classes – physical products, small physical products and window stickers – they all have different shipping rates.
We have set up the shipping costs to vary based on quantity of items in the order but currently if someone buys a physical product (the most expensive postage) and a window sticker (the cheapest postage) they get charged for the 2 item rate at the most expensive level.
I’ve got each shipping class set up to ‘include’ the relevant shipping class. I thought that by then ‘excluding’ the ones I didn’t want to add to that total, it would work but it doesn’t.
How do I ensure that when someone orders a big physical product like a book and then a product from another class that they get charged for one of each rather than 2 at the most expensive rate please?
Does that make sense?
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What is the website address you need help with?
From your problem statement, it looks like that you are using free open source self-managed WordPress from https://wordpress.org on an external hosting provider. If that’s the case, please contact the support team of the plugin you are using. Community support for WordPress.org sites is offered in the support forums at https://wordpress.org/support/forums/ as well.
This support channel offers help to WordPress.com hosted sites only. Help provided here won’t be relevant to WordPress.org sites.
WordPress.org and WordPress.com are different in structure and can be confusing. More information about the differences can be found here: https://en.support.wordpress.com/com-vs-org/
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