Shop categories displaying at bottom of page on mobile

  • Unknown's avatar
    gasquatchcustoms · Member ·

    This seems to be a common issue, but I cannot figure out how to get my Woocommerce shop categories to display at the top of my shop page on mobile only. Having it at the bottom of the page is useless for my customers. I’ve seen others fix it with CSS and that it’s a theme conflict, but I contacted my theme (Superb eCommerce) and they said it’s a WordPress issue. Please help!

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-totoro · Staff ·

    Hello,

    I understand your frustration with the placement of your WooCommerce shop categories on your mobile site. However, I see that you have a self-hosted WordPress site with another hosting provider (Bluehost). Because the site is not on WordPress.com managed hosting, we are not able to directly assist with the customization or troubleshooting of the theme or WooCommerce placement.

    If you are willing to migrate your site to our managed hosting, we can certainly provide help with this issue. You can use our migration plugin to seamlessly move your site to WordPress.com. Here’s the link to the plugin: https://wordpress.com/support/import/import-using-move-to-wordpress-com/

    If you prefer to seek support under your current hosting provider, I recommend asking for assistance at the community forums for the version of WordPress they are using. You can find the community forums here: https://wordpress.org/support/forum/how-to-and-troubleshooting/

    I hope this information helps, and please let me know if you have any other questions or if there’s anything else I can assist you with.

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