Shopping cart doesn’t recognize shipping zones

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  emilyesell · Member · Nov 17, 2023 at 5:25 pm

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  Until a few days ago, my shopping cart was working fine. But now it doesn’t recognize the three shipping zones I’ve set up with flat rates. It applies one zone’s flat rates to any of the three zones. I’ve double-checked the shipping set-up, updated everything, and cleared the cache, as the WP bot suggested. But the problem continues. Any help much appreciated.

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  staff-dragon · Staff · Nov 22, 2023 at 11:05 pm

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  Hey there,

  Thanks for reaching out. It looks like this issue is going to require some additional troubleshooting, so I am going to create a follow-up ticket so we can reach out to you by email. This way we can take a closer look at this issue and work with you to address it.

  Thanks!