Showing error in payment.

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  shubham9272 · Member · Mar 19, 2019 at 3:31 am

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  Dear Sir,
  We cant comple the process of website and domain plan, the error of something went wrong is showing here.

  The blog I need help with is: (visible only to logged in users)

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  mywritingmuscle · Member · Mar 19, 2019 at 5:15 am

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  Hello @shubham9272,

  I have tagged this post for staff attention. Someone from the staff will reach you shortly.

  In the meanwhile, will you be able to tell us:
  1. What upgrade plan and domain name you trying to purchase?
  2. Are you trying to make a purchase from the account you are using here to post?
  3. Also will be really helpful if you can describe the error you see for a failed transaction.

  Keeping the above requested information handy will help the staff assist you more efficiently.

  I hope this points you in the right direction of help.

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  kokkieh · Staff · Mar 19, 2019 at 7:21 am

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  Hi there,

  It looks like the card you’re trying to use is not from a credit card provider that we accept, or else you made a mistake when typing in the number – our system shows an error that we cannot determine the type of card from the card number.

  We accept all major credit cards like Visa and Mastercard, but if you’re instead using a small, local credit card provider we might not be able to accept payments via that card:

  Payment Methods on WordPress.com