Showing header in previews

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  chloespence1 · Member · Dec 6, 2019 at 11:21 am

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  Hello,

  I’ve recently changed the header image on my website. The old image used to show up on the preview when posting links to the website, e.g. on Twitter; however, since I’ve changed it, I’ve found that the header image is not showing up in previews and there is just a blank white space where this would usually be. Could anybody let me know how to change this so the image shows up in the previews again?

  Thanks,

  Chloe

  The blog I need help with is: (visible only to logged in users)

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  staff-zinnia · Staff · Dec 6, 2019 at 2:59 pm

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  Hi Chloe –

  It looks like the new image is the multi colored conversation bubbles. Is that right?

  We have no control over what Twitter or Facebook pull in to their preview.

  A few things you can double check though:

  1. Make sure the image is the recommended size of 1180 pixel wide
  https://wordpress.com/theme/dara/
  2. Clear your cache: https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache
  3. Reconnect your Publicize connections: https://en.support.wordpress.com/publicize/