showing red colour in the hero video section before loading

  • Unknown's avatar
    bikramaulakh · Member ·

    Hi
    a red colour is showing in the hero video section before it loads and it’s not getting anywhere. I have tried to change the background colour in wordpress dashboard with no luck .It changed to white from red for a second which is not a solution but I was just checking it where it’s coming from.
    It’s definitely not elementor overlay as I am not using any overlay.
    I deactivated all the plugins and cleared the cache but still no luck.
    thanks

  • kokkieh · Staff ·

    Hi there,

    Are you speaking of https://blissmediaservices.com/?

    Your site is not hosted on WordPress.com, but using the open source WordPress.org software at another hosting provider.

    Please contact support for the theme you’re using directly for help with this.

    For general help with the version of WordPress you’re using, you can ask the WordPress.org community over at https://wordpress.org/support/forums/

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