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Forums / Sidebar disappeared

Sidebar disappeared

  • Unknown's avatar
    northsouthblonde · Member · Dec 12, 2016 at 7:05 pm
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    Ever since I’ve upgraded JetPack and WordPress.org, I have gotten two main issues on my website http://northsouthblonde.com

    1) The sidebar is missing. Strangely enough, I am still generating ad revenue from my ad widgets located in my sidebar. There is just a blank space where my sidebar used to be.

    2) JetPack will not allow me to sign in. It says I’m connected, but when I go back to my dashboard, it continues to prompt me to log in.

    *I’m not sure if these two issues are related*

    Here’s what I’ve tried:
    – Deavtivating all plugins (Didn’t do anything)
    – Restoring WordPress.org’s default Theme (& plugins deactivated). Still no sidebar and no jetpack login success.
    – Removing Jetpack from my Cpanel and reinstalling it (issue remains the same).
    – BlueHost technical support had unblocked my server to allow jetpack to communicate. Still nothing.

    My issue remains unresolved. At this point, I am backing up my files ready to start a new domain. Help is much appreciated at this point! Please help!

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    melindahelt · Staff · Dec 14, 2016 at 12:56 am
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    Hello

    It looks like you were able to solve your issue, as I am seeing your sidebar and your ads.

    In the future, if you need additional help with your self-hosted WordPress site and/or Jetpack, please check out the following support pages. We can only support WordPress.com hosted sites on this forum.

    https://jetpack.com/support/

    https://wordpress.org/support/

  • Unknown's avatar
    maineatheist · Member · Dec 14, 2016 at 4:00 pm
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    I too have a sidebar that “disappeared” from the side of the page, shows up at the bottom but only on this laptop. Display on this computer is set at 1920 x 1080 but on a smaller laptop the display is set at 1366 x 768 and the site displays correctly. Setting this computer to 1366 x 768 does not work. I had this problem before but don’t remember how to fix it. The cure had something to do with changing the display but only for this site. Could not find the answer given previously.

  • Unknown's avatar
    melindahelt · Staff · Dec 14, 2016 at 8:03 pm
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    @maineatheist – it’s best if you open a separate ticket for your request so that we can handle it separately and the details won’t get lost. When you do, please make note of the URL of the website so that we can take a look. Thanks!

  • Unknown's avatar
    maineatheist · Member · Dec 14, 2016 at 10:34 pm
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    Thanks, will do now

  • Unknown's avatar
    timethief · Member · Dec 14, 2016 at 10:39 pm
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    Here’s the Add New Topic link https://en.forums.wordpress.com/?new=1

  • The topic ‘Sidebar disappeared’ is closed to new replies.

Tags

  • can't login
  • jetpack login
  • miss sidebar
  • mobile themes
  • no sidebar
  • sidebar dissappeard

About this topic

  • In: Widgets
  • 4 participants
  • 5 replies
  • Last activity 9 years
  • Latest reply from northsouthblonde

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