Sidebar has disappeared from home page
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Please help! When I display my home page, my sidebar does not display (and I have tried multiple browsers and had a friend check on her desktop). It only displays on individual posts and pages. I really need it to display on my home page!!
The blog I need help with is: (visible only to logged in users)
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I can see your sidebar from Connect down to Search. This maybe cliche, but have you tried clearing your cache and cookies?
You said you’ve tried other browsers, if it helps I’m using Safari and Firefox.
If you still can’t access your sidebar, you can put “modlook” into the tags at the right to let Staff know you need help. They go first the last, so please be patient.
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I cleared them and it is back! Thanks! But why would MY cookies and cache have affected someone else’s browser (on another computer)? Or is it just their cookies and cache need clearing, too? (Maybe this is a stupid question?)
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I’m not at all techie. To me it’s like “unplug/plug” to fix anything. Your friends could try that and see what happens. Good luck!
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Please help! When I display my home page, my sidebar does not display (and I have tried multiple browsers and had a friend check on her desktop). It only displays on individual posts and pages. I really need it to display on my home page!!
I’m running windows 10 and using FF 42 and I see it. That means you have a browser related issue and have to do some troubleshooting.
In order to help you Staff need to know your specific computing environment details. Please work through the list that follows and report your details back here.
1. If you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.
2. If you are using an IE browser in compatibility mode please disable that mode. http://windows.microsoft.com/en-us/internet-explorer/use-compatibility-view
3. If you are running one of the browsers and versions listed at http://browsehappy.com/
(a) Try clearing your browser’s cache http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050
If applicable see here for instructions on how to clear the cache for Chrome and Safari on the iPad:
http://browsers.about.com/od/howtousemobilebrowser1/ss/safari-ipad-clear-cache.htm
http://browsers.about.com/od/howtousemobilebrowser1/ss/How-To-Clear-Browsing-Data-In-Chrome-For-Ipad_6.htm
(b) Make sure that you have both third-party cookies enabled and JavaScript enabled
http://en.support.wordpress.com/third-party-cookies/
http://www.google.com/adsense/support/bin/answer.py?answer=12654
(c) Disable all browser extensions or add-ons temporarily. Know also that security and firewall programs and programs that run incognito mode may need to be temporarily disabled as well.
(d) Try enabling HTTPS: http://en.support.wordpress.com/https/
Add both *.wordpress.com and *.wp.com to your list of trusted sites under the Security tab. Make sure to uncheck the box for “Require server verification (https:) for all sites in this zone.” http://en.support.wordpress.com/https/#frequently-asked-questions4. You can use this link to see if your flash is up to date. http://www.adobe.com/software/flash/about/ If it’s not then go to http://www.adobe.com/products/flashplayer/ and download and install the latest version of flash.
5. Try using another browser.
6. If you are not successful please provide this specific info:
(a) Exactly what kind of device you are using to connect to the internet and to WordPress.com.
(b) Exactly which browser (and version of it) you’re using by checking here if necessary http://supportdetails.com/
(c) Exactly what you experience including exactly what any error reports you receive state.
(d) Screenshots can be helpful. You can use http://snag.gy/ or http://cloudup.com to share screenshots and link to them here. If you use the WordPress.com guide for screenshots http://en.support.wordpress.com/make-a-screenshot/ you can and upload it to your Media Library, and return to this thread to provide the file name so Staff can examine it.Then type modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then please subscribe to this thread so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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