Sidebar widget not showing on mobile and tablet

• 

  comms565 · Member · Nov 4, 2017 at 10:52 am

  • Copy link
  • Add topic to favorites

  This appears to be an issue since WordPress 4.8.3 was automatically installed.

  Part of our site is for members only, and these pages have some specific widgets in the sidebar. The visibility is limited to Registered Users and specific pages. The specific pages part is still working, but the Widgets are no longer appearing on mobile devices (tested on iPhone and iPad). If I change the visibility to All Users then they do appear – but of course are then visible before members log in.

  Has anyone else seen this?

• 

  tarunvijwani · Member · Nov 4, 2017 at 12:10 pm

  • Copy link

  Hi there,

  From the information you shared, it seems its related to self hosted site.

  Please share the site URL, if this is regarding to any other site which hosted on wordpress.com?

  This is a public forum which provides support only for the sites hosted on WordPress.com.

  There’s another support forum for WordPress.org self-hosted site, you can navigate to WordPress.org forum using this link:
  https://wordpress.org/support/

  For jetpack support https://jetpack.com/support/

  To learn about the difference between the WordPress.com and WordPress.org please refer this article:
  https://en.support.wordpress.com/com-vs-org/
  For documentation for WordPress.org refer this article:
  https://codex.wordpress.org/Main_Page

  Hope it helps.

  Thanks!

• 

  comms565 · Member · Nov 4, 2017 at 2:08 pm

  • Copy link

  Thanks, I will repost on wordpress.org. However if, as I suspect, it is a bug in 4.8.3 it may affect sites hosted here too.