Sight is down

• 

  lovelustlunch · Member · Mar 19, 2015 at 10:19 pm

  • Copy link
  • Add topic to favorites

  Today I logged on and noticed that my site was down for no reason. I’ve tried changing the theme. Changing the browser I was on. Nothing is helping. HELP!

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · Mar 19, 2015 at 10:21 pm

  • Copy link

  Hi there,
  You are posting to the wrong support forum. We provide support only for blogs hosted by WordPress.COM and that site is not one of them. Contact your web host who you pay to keep your site up and running.

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  If you need help with a WordPress.ORG software install in the future and don’t have a username account at WordPress.ORG click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post to the support forums there.

  Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page

• 

  lovelustlunch · Member · Mar 19, 2015 at 10:23 pm

  • Copy link

  My site is hosted by WordPress. I’ve never moved my blog over. I just pay to have a .com hosted through wordpress. I’m not sure what else to do since everything is through wordpress.

• 

  timethief · Member · Mar 19, 2015 at 10:36 pm

  • Copy link

  Although lovelustlunch.com has been registered, it is not using WordPress.com nameservers. If your domain is mapped to a self-hosted site, then your configuration may be fine as currently set up. If you wish to host your site at WordPress.com, you will need to update your nameservers as outlined below.

  To learn about how to correctly map an existing domain, please see our documentation. http://en.support.wordpress.com/domain-mapping/map-existing-domain/#instructions-for-mapping-an-existing-domain If you’re not sure whether you own this domain or not, the WHOIS database record may help you out.