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  • Unknown's avatar
    annieshur111 · Member · May 4, 2024 at 7:36 pm
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    • Add topic to favorites Add topic to favorites

    I paid $540 for year in March and registered domain.AnnieOMemes.com
    Email address I entered was off by one letter.
    Can’t figure out how to access & go to my webpage.
    Please help.

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    helper-heroponriki · Member · May 7, 2024 at 2:15 pm
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    Hello,

    Thank you for reaching out, and I appreciate your patience. It seems that the plan and domain you’re referring to were registered under a different WordPress.com account than the one you’re currently logged into. Not to worry though, we’re here to assist you!

    To regain access, you can utilize the Account Recovery form. This form allows you to verify ownership of the site by providing transaction IDs associated with the purchase. You can access the Account Recovery form through this link: https://wordpress.com/wp-login.php?action=recovery

    Simply provide as much information as you can, including an email address where our Support team can respond to you. The transaction IDs typically appear on your bank statement as “WordPress” followed by a ten-digit alphanumeric code (e.g., WordPress XXXXXXXXXX).

    For more detailed information on the account recovery process, you can refer to this link: https://wordpress.com/support/account-recovery/

    I hope this clears things up! Feel free to reach out if you have any further questions or concerns.

  • The topic ‘Sign in’ is closed to new replies.

Tags

  • account
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  • wpcomhelp

About this topic

  • In: Support
  • 2 participants
  • 1 reply
  • Last activity 2 years
  • Latest reply from annieshur111

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