sign in problem

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  sawairajawaid · Member · Feb 7, 2019 at 10:22 am

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  I have a problem every time I sign in my WordPress account. I always have to request email link to sign in. I have tried changing the password but the same problem comes.

  The blog I need help with is: (visible only to logged in users)

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  gemmacevans · Member · Feb 8, 2019 at 9:22 am

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  Hi sawairajawaid,

  Are you trying to sign in to your WordPress.com account using the app or a browser? It sounds like your password isn’t being recognised so the clicking “send link” is the only option for logging in, is that correct?

  Once I know for sure, I can help troubleshoot further.

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  danielbaruch4057 · Member · Mar 8, 2019 at 1:48 am

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  I am having the EXACT same issue. I have two separate wordpress accounts with two separate emails for two separate websites. It seems like when I use the password link, I can sign in, and can continue to sign in and out normally afterwards unless I sign in to my other account. At that point, I need to use the email link for that account, at which point that account begins to act normally, but then the first account misbehaves again. It’s infuriating, I’ve got to say!

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  kokkieh · Staff · Mar 8, 2019 at 6:09 am

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  @danielbaruch4057,

  Please don’t post into old threads created by other users.

  You can open your own support request at https://wordpress.com/help/contact.

  When you do, also include details about the accounts you’re trying to access, e.g. a site URL, username, or email, as it’s impossible to help you if we don’t know which accounts you’re speaking about.