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  noperfectom · Member · Aug 3, 2016 at 5:25 pm

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  can’t check out

  The blog I need help with is: (visible only to logged in users)

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  bradshawtm · Staff · Aug 3, 2016 at 5:55 pm

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  Can you clarify what you’re attempting to do? I do see that your noperfectom.wordpress.com site is loading on my end.

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  noperfectom · Member · Aug 3, 2016 at 5:57 pm

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  I think I was erroneously signed up for a free site but want premium
  when tried to hit checkout button it would not process
  thanks

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  bradshawtm · Staff · Aug 3, 2016 at 6:18 pm

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  If you log into your free WordPress.com account, and then go here, you should see options to upgrade your account to premium if desired:

  https://wordpress.com/plans/

  If that still doesn’t work, please let us know what error you get.

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  noperfectom · Member · Aug 3, 2016 at 6:22 pm

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  thank you, will try that and let you know

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  noperfectom · Member · Aug 3, 2016 at 6:45 pm

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  Hi
  Me again
  Won’t let me put in my phone number
  [redacted]
  Two different error codes:
  last 5 digits cannot include a period
  no space allowed in phone number (if I put one on either side of the period between the 8 and 9, e.g. 111. 2222)
  Much thanks again

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  bradshawtm · Staff · Aug 3, 2016 at 6:50 pm

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  Please try without putting any periods or spaces on the phone number and see if that takes?

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  noperfectom · Member · Aug 3, 2016 at 6:56 pm

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  Yes, that did it!
  Thank you very very much bradshawtm
  Best

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  staff-doublebassd · Staff · Aug 4, 2016 at 1:14 pm

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  Hey there,

  Since the forum is public, I went ahead and removed your phone number. Glad that you got things sorted, but feel free to let us know if you have any other questions.

  Thanks!