Significant trouble locating wordpress account associated with domain

• 

  babesfestf674518eea · Member · Jan 14, 2019 at 6:22 pm

  • Copy link
  • Add topic to favorites

  Hi!

  I am the owner of babesfest.com and I purchased the domain via WordPress a few years ago. About two years ago, I transferred it over to my Squarespace account, and as of today, the connection has disconnected. Unfortunately, I cannot locate the domain, babesfest.com, on any of my existing wordpress accounts. I’m not sure what occurred or whether or not I created an additional account for it, but I really need access to it as soon as possible so I can reset the connection. Do any of y’all know how I might be able to get back into it? Thanks!

• 

  themagicrobot · Member · Jan 14, 2019 at 6:52 pm

  • Copy link

  Your domain is in the redemption period so it will be more complicated/expensive to recover that domain. I’ve tagged this thread to ask a member of staff to reply to you. However it looks like you need to log in to the babesfest account to ask staff here to assist you further. (I found this thread: https://en.forums.wordpress.com/topic/transferring-domain-41/ )
  In the meantime see: https://en.support.wordpress.com/domains/domain-expiration/

• 

  staff-doublebassd · Staff · Jan 14, 2019 at 9:34 pm

  • Copy link

  Hi there,

  Thanks @themagicrobot –

  Your domain is in redemption and we would be happy to try and recover it, but you will have to verify ownership of the domain by logging into the babesfest account. Do you know the credentials to that account? If not, please fill out our recovery form and our Account Recovery Team will assist you: https://en.support.wordpress.com/account-recovery/#account-recovery-form

  Let me know if you have any questions. Thanks!

• 

  drwpcom · Staff · Jan 25, 2019 at 6:31 am

  • Copy link

  Hi there,

  I’m going to close this thread as we are helping you by email.