Signing In

  • Unknown's avatar

    Dear Sir/Madam,
    Last year, just after April, I had created a blog site (https://theholodeck.space/) but due to exams, I was not able to post as much as I would have hoped. So this year when I decided to pick up where I left off I had immense difficulty signing in.
    I write this message to you in hope that you may be able to find a solution to my problem.
    I have 3 email accounts that I work out of but when I try to enter either one of them onto the log in page, the page responds by saying that my email was not found. I tried this elsewhere (on another login – in WordPress) and it was able to log me in but the problem was that it kept showing me my old website.
    How can I get my website back, when my website login says that my email(s) do not exist.

    The blog I need help with is: (visible only to logged in users)

  • Hi there,

    The domain, theholodeck.space, has never been used with any site hosted on WordPress.com. That domain appears to currently be hosted by Hostgator.com, so you likely had a site using the open source WordPress software with them. This is not the same as WordPress.com.

    Please contact support at Hostgator for help regaining access to that site.

    You can also try the password reset instructions for the self-hosted version of WordPress here:

    https://wordpress.org/support/article/resetting-your-password/

  • The topic ‘Signing In’ is closed to new replies.