Signing in

  • Unknown's avatar

    Every time I go to my dashboard I have to sign in again, which is unnecessary. Some glitch?
    Thanks for any help.

  • Unknown's avatar

    Hi there,

    When you say that you have to sign in every time you go to the Dashboard, is that every time you navigate away, or every time you come back to our website?

    It may be that our site is timing out the connection, depending on how long it has been since the last time it has been since your last visit (and if you are shutting down your browser entirely), or it could be that third party cookies are not getting written correctly to your browser.

    You can check to make sure that cookies are being written correctly by going here:

    Preview Problems and Third-Party Cookies

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