signing in doesn’t take me to dashboard

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  literacyburnabynhca · Member · Feb 13, 2024 at 1:56 pm

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  I am working on a free https://dlepresources.wordpress.com/ site that is already built and trying to access the dashboard. I have credentials but can’t seem to access the design dashboard to work on the site. When I login with wp-admin/ it takes me to a reader dashboard page and my website isn’t listed among the sites I own. I need to get in and update this blog. The other folks who have worked on it can’t remember who would have other credentials. what should I do??

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  staff-oikake · Staff · Feb 13, 2024 at 2:26 pm

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  Hi,

  I’ve checked it, and the account (literacyburnabynhca) is not a member of the site https://dlepresources.wordpress.com/

  You’d need to ask one of the site admins to add this account (literacyburnabynhca) to the site.

  If you had another account to manage this site and you need help regaining access to it, you need to contact the account recovery team by sending a message to passwordhelp@wordpress.com

  Please include all the info and details that you can provide on your issue.

  Thanks!

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  literacyburnabynhca · Member · Feb 13, 2024 at 5:27 pm

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  Hi! Thanks very much for your reply! The person with the other account that managed this site is long gone – as of two years or so. Is there a way to somehow regain access? Or find out who that person is so I can reach out to them?