Signing up

  • Unknown's avatar

    My name is Katherine Alvarez I’ve been trying to create a website for a long time already. When I click get started it asks me what type of template I would like if I have a domain which I do and it shows me the plans I chose the personal one and when I click it it sends me back to te same questions over and over again I can never pay cuz it just send me back to the four questions I was asked and I answer so many times. I already have a domain name is happy-Kathy.com and I also have a web host which is dreamhost. How can I start building my blog??????

  • Unknown's avatar

    Hi there!
    It looks like happy-Kathy.com is hosted at wsimg.com. If you are trying to make a blog here but your domain and page are there it just won’t work and you end up chasing your tail. They might have WordPress as a utility there, but it is a different animal than what you find here at WordPress.com.

    I would recommend trying the forums at en.forums.wordpress.ORG which is where WordPress installations at places other that WordPress.com questions are handled.

    Here is a nifty document that explains some of the differences:
    https://en.support.wordpress.com/com-vs-org/

    Best,
    dave

  • Unknown's avatar

    @happykathy15
    Please see what Staff said here https://en.forums.wordpress.com/topic/custom-domain-89?replies=6#post-2882612

    You can use the Personal Plan, yes, but you need to add the plan first. If you add the domain first, Premium is selected automatically.

    Go to My Site ->Plans and buy the Personal Plan, and then you can go back and claim your free domain at My Site ->Domains ->Add.

  • Hi –

    I see this thread has been tagged for staff. If you are trying to use a custom domain with WordPress.com you’ll need to upgrade your plan.

    Please go to wordpress.com/pricing/ to upgrade.

    Once the plan is added you can set up the domain.

    Please reply with any questions.

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