sin acceso a página wordpress y a la administración de dicha página
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la página que tenía se entraba como
pilarpardal.com
You do not have permission to access this document.
la página de administración como
http://pilarpardal.com/wp-login.php?redirect_to=http%3A%2F%2Fpilarpardal.com%2Fwp-admin%2F&reauth=1
You do not have permission to access this document.
pero no se accede a ninguna de ellas, apareciendo negado el permiso.
Tratando de recuperar el acceso, no se si se ha creado nuevo usuario…. pues no tiene ninguna página creada y me indica generar una nueva.
Hay algún administrador que pueda indicarme como recuperar dichos accesos?
Saludos y Gracias. -
hi,
Your website does not look like it is hosted on WordPress.com.
We’re able to help only with websites hosted on WordPress.com.To clear up any confusion, there are 2 versions of WordPress. WordPress.com is a managed environment different from using the open source WordPress installation. WordPress.com and WordPress.org are two, different entities.
You might check in with your host to see if there’s an error log you could look at for more information. Or, you could look in this forum; perhaps someone there has experienced something similar:
https://wordpress.org/support/You’ll need a free WordPress.org account to post – if you don’t already have one, you can register here:
https://wordpress.org/support/register.phpYour hosting provider customer support may also be able to help you.
Hope this helps
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