Since renewal of hosting my customer header image will not display on internet

  • Unknown's avatar

    Hi, Since my hosting has been renewed my customer header image does not display on my website.

    But in my dashboard I can upload the original image that has been on the site for the past year and it shows in the editing dashboard page so then I click up-date but then it does not display live on the website but only in my dashboard?

    Please could you help?

    I have read on the forums that it could be a hosting problem?

    Kind regards
    David.
    Blog url: http://gogglows.wordpress.com/

  • Unknown's avatar

    Also I have just noticed when you type a word into the home page search box the information is not being searched?

    I think this has stopped working at the same time as when the custom header image disappeared.

    Please note the header allows text to be displayed but not the image although it shows the text and image in the dashboard editing page!!!

  • Unknown's avatar

    This is a direct link to the website with the problems:

    http://www.247swim.com

  • Unknown's avatar

    Hi there,

    Can you try removing the following from your Custom CSS?

    #header {
    background:#8EBAFD url(‘http://gogglows.files.wordpress.com/2010/08/cropped-banner.jpg’) no-repeat;
    height:150px;
    margin:0;
    padding:0;
    }

    You can then go to your Dashboard -> Appearance -> Header to deselect “Display Text.”

  • Unknown's avatar

    Hi evarlese,

    Thank you for your reply.

    I am a complete novice to all this stuff…..please could you tell me how to find my “Custom CSS”?

    Thanks David.

  • Unknown's avatar

    It is ok I found it :o)

    I removed the texted you said and the header image is displaying

    BUT

    When I remove the text the header size (height) is cut to about 25% in size?

    Strange?

  • Unknown's avatar

    No problem – I’ve gone in and edited the CSS for you and everything should be displaying correctly now. Please let me know if you have any other questions!

  • Unknown's avatar

    Thank you very much, the header is working great. Great service from WordPress.

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