Since Today Widget are not more available ?

  • Unknown's avatar
    fredlepine · Member ·

    Hello,

    I’m using Rolling theme and since this morning I try to modify widget in my right column, but I have this message:”There are no widget areas on the page shown, however other pages in this theme do have them.”
    I’m not able to find how to update configuration of my widget.
    Could you help me ?
    Thanks.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    justjennifer · Member ·

    Hi there, I’ve closed your earlier forum post on the same topic and moved this one to the Themes forum for you.

  • Unknown's avatar
    fredlepine · Member ·

    Ok thanks.

    Is there sometimes changes in functionality of themes ?

  • Unknown's avatar
    fredlepine · Member ·

    I use Widget att all page of my website; but now it’s not more available. Somebody can say me why? A technical problem, a problem with the free access ?

    Thanks a lot.

  • staff-loquaciousloon · Staff ·

    Hi @fredlepine!

    The message you’ve described comes up when you are in the Customizer and viewing a page that doesn’t display widget areas. Which page are you looking at in the Customizer when you see that message? :)

  • Unknown's avatar
    fredlepine · Member ·

    Hello,

    I have this message with every pages (even home page)… and I have widget on all pages. I supposed it’s a bug ?

  • staff-loquaciousloon · Staff ·

    Interesting. When I open your Customizer I’m able to see the widgets. If I click into Widgets very quickly, while the page is still loading, I can see the message while I wait for the Customizer to finish. Then Sidebar becomes available. The message only appears briefly though, and then I’m able to access the widgets.

    Can you test a few things please? :)

    First, clear your browser cache, and let me know if that helps.

    If that doesn’t solve the problem, you might also try the widgets in a different browser, like Firefox or Chrome.

    Let me know what happens. If you are still having the problem after those tests, try this:

    Open the Customizer, and choose Widgets. If the message appears, wait about 30 seconds or so, just let it sit for a bit. If the message isn’t replaced with the Sidebar option, take a screenshot so I can see what you’re seeing :)

    Make sure the address bar of your web browser is included in the screenshot, so I can see the exact address it’s loading for you!

    Thanks!

  • Unknown's avatar
    fredlepine · Member ·

    Hello,
    thanks for your message.
    I try at my house with Chrome and it’s ok ! So I will use that browser, it’s ok for me.

    I try at my house and at my job with Explorer, but it’s not ok. Even after clear cache and waiting more than 30 seconds (I suppose it’s because an upgrade two or three day ago, before it’s was running).

    So if you want to analyse, I give you the address of the screenshot:
    https://fredlepine.files.wordpress.com/2017/03/widget_not-available.jpg

    and the complete address of my browser when I take the screenshot:
    https://wordpress.com/customize/fredlepine.wordpress.com

    But if I’m alone to have this trouble, don’t take care, I will use Chrome, not a problem.

    Thanks a lot and have a good day.

  • staff-loquaciousloon · Staff ·

    Thanks for the screenshot!

    It does look like there might be an issue with Internet Explorer adding widgets at the moment – I’ve opened a report so we can look into it here!

  • Unknown's avatar
    precisioncleancarpet · Member ·

    I was having the same problem with the sidebar widget. I’ve been sitting here for hours trying to figure out why it wasn’t showing up so that I can edit it. I read the posts and tried it in Chrome and it WORKED! I don’t know what’s going on with Internet Explorer. Thank you recommending Chrome.

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