Singl theme now missing customization

  • Unknown's avatar
    unclenofun · Member ·

    I’ve had to start a new site from my old site and I’m pretty much just recreating the old one with slight tweaks in content…however, I’m still using the same theme (Singl) but now it’s missing a few features. For a start the previously named ‘Colours & Fonts’ is now just ‘Colour’ no font adjustment option and there is only background colour to change in that section, no colour palettes to choose from. also the option to put a ‘subscribe form’ at the bottom is there but even checking that box it does not appear.

    I’m managing to get round all thiss with a css plug in but it sure would be nice if I could do it how I was previously doing it!

    is this an update compatability issue?

    thanks

  • Unknown's avatar
    amiteshg93 · Member ·

    Hi there,

    What is the URL for the site you’re referring to?

    Please note that this forum is exclusively for WordPress.com websites; for open-source WordPress websites (from WordPress.org), there is a dedicated forum here: https://wordpress.org/support/forums

    Thank You! :)

  • Unknown's avatar
    unclenofun · Member ·

    I know my old site was .com and I’m pretty sure my new one is (but I’ve changed the domain name and they are both currently set to private while I work on them)

    will that make a difference as to why some features are missing?

  • Unknown's avatar
    unclenofun · Member ·

    I’ve actually thought about contacting the developers of singl but I can’t see that’s possible anywhere so thought i would ask here

  • Unknown's avatar
    amiteshg93 · Member ·

    Hi there,

    Could you please tell me what your site address is so that we can take a look at it or at least steer you to the right forum for assistance.

    Thanks! :)

  • Unknown's avatar
    unclenofun · Member ·

    sure it’s
    unclenofun.com

    thanks

  • staff-ozmodiar · Staff ·

    Hi,

    It looks like your site is using the open-source WordPress software (from WordPress.org) but is hosted with another webhost.

    We’re only able to provide support for WordPress websites that are hosted by us here at WordPress.com. For help with a WordPress site hosted elsewhere you’ll need to ask over at the WordPress.org forums:

    https://wordpress.org/support/forums/

    Depending on the level of support that is included with your hosting plan, your webhost’s support team may also be able to assist.

    If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:

    WordPress.com vs. WordPress.org

  • staff-ozmodiar · Staff ·

    Or are you perhaps talking about this site?

    https://endtroducingendeavours.wordpress.com/

    Which IS hosted here and is also using Singl.

  • Unknown's avatar
    unclenofun · Member ·

    yeah it is hosted elsewhere..I didn’t realise that would change how a theme operates!…odd… I should go ask on that other forum! thanks

    Nah, that site is the one that I’m trying to replicate!….not helping much by having a missing colour palette!

    thanks

  • The topic ‘Singl theme now missing customization’ is closed to new replies.