Sir 36660 have been deducted from my account and billing is nowhere to be shown.I want to delete account and get refund.

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  thekesarkitchen · Member · Nov 27, 2020 at 3:42 pm

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  I want to delete account and get refund.

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  staff-ozmodiar · Staff · Nov 27, 2020 at 4:00 pm

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  Hi,

  Do you have any additional information about the upgrade that was purchased? The domain name of the website that it was used for would be helpful.

  The issue is that I’m not seeing any upgrades associated with the WordPress.com user account you are posting from. This typically happens when you’ve ended up with a second WordPress.com user account and that second account is the one that owns the upgrade. You’ll need to log into THAT account in order to cancel and request a refund.

  If you do not have access to that second account, here are a few options:

  Account recovery overview – https://wordpress.com/support/account-recovery/
  Lost password tool – https://wordpress.com/wp-login.php?action=lostpassword
  Account recovery form – https://wordpress.com/wp-login.php?action=recovery

  Finally, even if you do not have access to the correct account, if you have your payment information you can use our “Why was I charged?” tool. It was built for situations such as this:

  Why was I charged?

  Let us know if anything is unclear or you have any further questions.