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  ericvintageaudio · Member · Oct 15, 2018 at 5:56 am

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  H I have had a site with you for many years http://www.vintageaudioworld.com .Now I am unable to access my WordPress login

  Thanks
  Eric Cross

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  torres126 · Member · Oct 15, 2018 at 6:02 am

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  Hi,

  It appears that your website uses the self-hosted version of WordPress rather than WordPress.com, which is what this forum is designed to help with. Note the difference here: https://en.support.wordpress.com/com-vs-org/

  You may be able to find help here: https://wordpress.org/support/ or alternatively contact your hosting provider. Forgotten passwords for that: https://codex.wordpress.org/Resetting_Your_Password

  Hope this gets fixed soon!

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  ravichahar · Member · Oct 15, 2018 at 6:13 am

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  Hey Eric ,

  You have a new account, which means your site uses the standalone WordPress software, which is not hosted on WordPress.com.

  We’re only able to help with the websites hosted on WordPress.com. You should contact your web hosting provider.

  WordPress.com and WordPress.org are two different platforms. To know more, please read this.

  WordPress.com vs. WordPress.org